Falconblu is committed to delivering your order promptly and securely. Please review the details of our shipping policy below.
1. Processing Time
- Orders are processed within 5 to 7days after payment confirmation. During peak seasons or holidays, processing times may vary.
2. Shipping Rates and Options
- We offer various shipping options at checkout to suit your needs. Shipping fees are calculated based on location, order weight, and shipping method selected.
- Free shipping may be available on orders over a certain amount—check our homepage or promotions for current offers.
3. Estimated Delivery Times
- Domestic Shipping: Delivery typically takes 5 to 7 Dys after processing.
- International Shipping: Delivery times vary by country and can take 7 to 10 Days. Customs processing may affect the timeline.
Please note that delivery times are estimates and may be affected by external factors, such as customs or carrier delays, which are beyond our control.
4. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order directly through the carrier’s website or our [Order Tracking] page.
5. Customs, Duties, and Taxes (International Orders)
- International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient and vary by country. Falconblu has no control over these additional costs.
6. Shipping Restrictions
- We currently do not ship to P.O. boxes or certain restricted locations. If there are specific restrictions for your area, we will notify you during checkout.
7. Undeliverable or Lost Packages
- If a package is returned to us due to an incorrect address or refusal at delivery, we will contact you to arrange reshipment, with additional shipping charges if applicable.
- For lost packages, please reach out to us at falconblu1131@gmail.com. We will work with the carrier to resolve the issue, though Falconblu is not liable for lost packages after they are marked as delivered.
8. Contact Us
- For any shipping-related inquiries or issues, contact our customer service team atfalconblu1131@gmail.com. We’re here to help ensure your order reaches you smoothly.